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At Sandoz, we value your feedback as we are committed to continuously improving our products and services and providing greater value to our patients, customers and other stakeholders.
Sandoz SA (Pty) Ltd.
The Novartis Building
Magwa Crescent West
Tel: +27 (11) 347 6600
Customer Call Centre: +27 (0)861 SANCAL/726 225[email protected]
Business Operating Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.
Adverse Event Reporting
The safety of our products and health and well-being of our patients are our highest priority.
To report an adverse event involving a Sandoz medicine, please contact our pharmacovigilance team.
Tel: +27 (11) 347 6600https://www.report.novartis.com/
You may also report adverse events directly to SAHPRA via the “6.04 Adverse Drug Reaction Reporting Form”, found online under SAHPRA’s publications: https://www.sahpra.org.za/Publications/Index/8.